Hulu is one of the most popular streaming services in the world, but there are many reasons Hulu keeps freezing. If Hulu is freezing up, there are a few things you can do to try and fix it. However, there are many reasons for the Hulu network error. In this guide, we will explain the potential causes of why does Hulu keep freezing and how to fix them.

Hulu Keeps Freezing – Things To Know

man holding a tv remote

If you find you are having issues with your Hulu app, there are several reasons. For example –

  • Your Wi-Fi network issues
  • Your internet connection speed may be too slow
  • The Hulu app may not be updated
  • Maybe your router has malfunctioned
  • The browser may have caches
  • The streaming device may down

There are several reasons the Hulu app not working, as you can see. Here’s how you can fix them.

How To Fix Hulu Network Error

To prevent the Hulu app from freezing, here are some ways how you can fix them.

Power Off The TV

Refresh your Hulu connection by turning off the power of the TV that is connected to Hulu. If Hulu keeps freezing, then try rebooting the TV.

  • Power off the TV.
  • Turn off the modem and router and unplug the streaming device from the power source.
  • Wait at least 5 minutes, and then power on your TV.

If Hulu not loading, this will fix the freezing issue if it is temporary.

Check The Internet Connection And Speed

wifi router

The internet speed is one of the main culprits for the Hulu app not working. So if Hulu keeps freezing, check your internet connection, including the speed.

Hulu has recommended a minimum internet speed requirement. Hence, check out whether the internet connection is stable or not.

Hulu’s recommended speed for the streaming library is 3 Mbps, while for live streams, 8 Mbps, and 16 Mbps for 4K content. If Hulu not loading, then check out the internet speed.

Re-Install The Hulu App

You may need to reinstall your Hulu app if it gets freezing. Usually, Hulu users do this to repair the freezing problem. This is the quick fix that can solve the error.

You just need to uninstall the Hulu app from your device’s installed applications menu. For example, uninstall the app from your smartphone, Smart TV, or Amazon Fire Stick.

And then, reinstall the app from your device’s Google Play Store or Amazon store. Once the app is installed, sign in to your Hulu app and watch your favorite show.

Clear Cache Data

After re-installing your device, if Hulu keeps freezing, clear the cache data on your device. It’s another way Hulu users fix the freezing problems. When Hulu uses too much memory, it starts to lag or freeze while streaming the video, making your stream break up and start buffering. If you clear the cache, you will remove site data from your browser, and hopefully, this will solve any buffering-related issues.

To clear the cache from your browser:

  • Go to the edge or chrome browser and click on the 3 dot line on the top right corner
  • Click the History section and then click Clear Browsing Data
  • While clearing data, ensure all the boxes are checked

To clear the cache from your mobile device:

  • Go to mobile setting and scroll down to the “storage”
  • Click the manage space and select the Hulu app
  • Click “clear cache”

After clearing the cache, login to Hulu again and check whether it’s working properly.

Update The Hulu App

hulu app

Are you wondering why does Hulu keep freezing? It may be that you didn’t update the app. Hulu app releases updates often, and the update includes bug fixes. Hence, ensure you are using the latest version without crashing or buffering issues. Then, simply go to the app store to complete the update process.

Restart Your Streaming Device

Restarting your streaming device could solve the Hulu freezing issue. Restarting is the quickest way.

If you are using Amazon Fire TV, Apple, or Roku TV, then unplug the power cord, wait for 10 seconds, and restart the device.

After restarting, open the app and stream your favorite shows. You can do this when the Hulu app keeps freezing.

Contact The Hulu Customer Support Team

person talking on phone

If none of the above-mentioned solutions work, contact the Hulu customer support team. They will guide you through the issues and help you solve Hulu keeps freezing.


Hopefully, you got the answer to your question: why does Hulu keep freezing? We try to cover the quick fixes for Hulu network errors, and we believe you can follow the process to fix the issues if Hulu not loading or The Hulu app not working. If none of them work for you and your Hulu keeps freezing, contact the support team.

Check out our other blog on Fixing Crunchyroll Website Black Screen Issue.

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